Last updated: 6^th August 2023

swimsync(“us”, “we”, or “our”) operates the swimsync mobile application (the “Service“).

At swimsync, we are committed to protecting your privacy as a user of our App and services. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles established in the Privacy Act 1988 (Commonwealth). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Who we are

The Service was created by developers based in Queensland, Australia. We also present the functions of the Service, updates and tips on how to use the Service on third party platforms such as Twitter, Facebook and the Service website. The Android version is available on Google Play and the iOS version is available on Apple’s Play Store.

The information we collect

We will collect information about you when you sign-up on the Service or when you contact us. We may also collect certain information when you visit our website. We use the personal information (e.g. your email) we collect to communicate with you and to help you operate the app.

Your control to enter and delete data

If you have created an account, you can choose to enter swimming results and personal data such as swimmer names. The app will not request camera access (Android). You can delete information or the app at any time. You can also choose to store your information on our server. Data is encrypted on the server. You can correct or update your details, such as your email address, in the Service. We can be contacted here: swimsync.app@gmail.com

Information collection and use

While using our Service you may provide us with information, including personally identifiable information when you create a user account or communicate with us,that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address and your name (“Personal Information”). The purpose for which we collect personal information is to provide you with the best service experience possible on the Service and for our internal business purposes that form part of normal business practices. If you create a user account, we will ask you to provide us with your email address, login information, and password. This information will allow us to create and maintain your user account, identify you as one of our registered users and, to send you information about the Service. Some provision of personal information is optional. If you communicate with us we may use your account information and other information you may provide us to answer your queries. We do not keep your Personal Data when you terminate your use of the App and our services.

Log data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile operating system, and other statistics (“Log Data”).

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We send a session cookie to your computer when you log in to your User account. This type of cookie helps if you visit multiple pages on the Service during the same session, so that you don’t need to enter your password on each page. Once you log out or close your browser, this cookie expires. We also use longer-lasting cookies for other purposes such as to display your Content and account information. We encode our cookie so that only we can interpret the information stored in them. Users always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our Service may not function as effectively or may be considerably slower.

Service providers

For your convenience or to activate certain features of the Service, we offer you the possibility to import certain data that you have provided to third party services, such as results databases, into the Service. Make sure you read the terms and conditions and privacy information related to these services. We are not responsible for the availability of information or for the accuracy of the information coming from any third-party services. We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.We may use Google and/or other third-party service providers to serve ads on our behalf across the Internet and sometimes on our website or App. They may collect anonymous information about your use of our App or visits to our website and your interaction with our products and services. They may also use this information to provide more relevant advertisements about goods and services of interest to you.

Disclosure of your information
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, swimsync may use your Personal Data to protect the rights, property or safety of swimsync, its customers or third parties. If there is a change of control in one of our businesses (whether by merger, sale or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. We would only disclose your information in good faith and where required by any of the above circumstances.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We use technical and organisational measures in order to protect your personal information against the risks of damage, destruction, loss or unauthorised access, in accordance with applicable laws. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International transfer

Your information, including Personal Information, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the information, including Personal Information, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Access and correction

Australian Privacy Principle 6 of the Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above. Please note that the access and correction requirements under this Privacy Policy operates alongside and do not replace other informal or legal procedures by which an individual can be provided access to, or correction of, their personal information, including the requirements under the Freedom of Information Act 1982 (Cth).

Complaints

Australian Privacy Principle 1 of the Privacy Act 1988 (Cth) allows you to make a complaint about any alleged breaches of privacy. In order to lodge a complaint with us, please contact us using the details above with the following information: (i) Your name and address, and (ii) Details of the alleged breach of privacy. Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.

Retention of information

We retain information for as long as required, allowed or we believe it useful, but do not undertake retention obligations. We may dispose of information in our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Consent

You warrant that you are able to give consents under Australian Law or, in the event that you do not have the capacity to give consent, you warrant that your guardian or attorney is able to give any consent required under this Privacy Policy on your behalf. You hereby expressly and voluntarily grant your informed consent to us to deal with your personal information in accordance with the terms and conditions of this Privacy Policy. To withdraw your consent, access or rectify your personal information you can use the Settings functionality, to adjust the parameters of your user account. If you retract your consent, you acknowledge and agree that failure to provide certain types of personal information may not give you access to the full functionality of the Service.

Contact us

If you have any questions about this Privacy Policy, please contact us at swimsync.app@gmail.com